Privacy Policy

1. Information We Collect

We collect information you provide when you create an account, make a purchase, subscribe to our newsletter, or contact us. This includes your name, email address, shipping address, phone number, and payment information.

We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, device type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create and manage your account
• Send order confirmations and shipping updates
• Send promotional emails (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These include payment processors (Airwallex), email service providers, and shipping carriers.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences (e.g., language, currency), and analyze website traffic. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through secure, encrypted connections.

6. Your Rights

Under applicable data protection laws (including PDPO in Hong Kong), you have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. To exercise your rights, contact us at [email protected].

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order data is retained for 7 years for accounting purposes.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

BG Sports Limited
12/F, Rm20, Focal Industrial Cte, Hong Kong
Email: [email protected]
Phone: +852 3905-0566